Use the Consumer Action Handbook (CAH) to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations, local, state, and federal government agencies, national consumer organizations, and more.
Review Date: December 18, 2012
Federal Citizen Information Center
FDA BeSafeRx is a national campaign to raise awareness of the dangers of buying prescription medicines from fake online pharmacies.This site offers tips on identifying these pharmacies, as well as resources for finding safe and reliable online pharmacies.
Review Date: September 28, 2012
U.S. Food and Drug Administration
The Federal Trade Commission collects complaints about companies, business practices, and identity theft to detect patterns of wrong-doing that may lead to investigations and prosecutions. Use this online form to file your complaint.
Review Date: December 18, 2012
Federal Trade Commission
This everyday guide to being a smart shopper offers helpful tips about preventing identity theft, understanding credit, filing a consumer
complaint, and more.
Review Date: December 18, 2012
Federal Citizen Information Center
The Partnership for Healthy Weight Management encourages providers of weight loss programs to follow voluntary guidelines for providers of weight loss products or services to give you basic information about their methods. Here are some questions to ask when evaluating a weight loss program.
Review Date: December 18, 2012
Federal Trade Commission
FDA’s Health Fraud Scams website pulls together videos on how to avoid fraudulent schemes, and offers information about products that have been seized, recalled or are the subject of warnings from the agency.
Review Date: December 18, 2012
U.S. Food and Drug Administration
Government publications on many health and medical topics are available online and in print. Topic list includes information on general health, exercise & diet, medical problems, and mental health issues.
Review Date: November 06, 2012
Federal Citizen Information Center
This page from the National Consumers League links to health resources, including research, publications, and press releases.
Review Date: November 06, 2012
National Consumers League
Health fraud and quackery are a significant problem for vulnerable Americans in search of medical treatment. The Food and Drug Administration has identified some areas of health fraud in this document and has included tips to help consumers identify fraudulent products.
Review Date: December 18, 2012
U.S. Food and Drug Administration
This page provides contact information on state and local consumer protection agencies. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, and advocate in the consumer interest.
Review Date: December 18, 2012
Federal Citizen Information Center
Remember the first rule of thumb for evaluating health claims: If it sounds too good to be true, it probably is. This brochure will help you spot false and unsubstantiated claims. It describes some typical areas where fraud flourishes and suggests how you can protect yourself.
Review Date: December 18, 2012
Federal Trade Commission
FDA offers information about food, drug, and product safety in many useful formats, including videos, photo slideshows, podcasts and audio.
Review Date: December 18, 2012
U.S. Food and Drug Administration
Patterned after the Nutrition Facts food label, the new Drug Facts label uses simple language and an easy-to-read format to help people compare and select OTC medicines and follow dosage instructions.
Review Date: November 06, 2012
U.S. Food and Drug Administration
Household Goods or Safety Violations Complaints can be reported online using these links. Complaints also can be reported via a toll- free hotline, 1-888-DOT-SAFT (1-888-368-7238), Mondays through Fridays.
Review Date: December 05, 2012
Federal Motor Carrier Safety Administration (FMCSA)
Many people who have purchased drugs over the Internet or via telephone have unwittingly exposed themselves to extortion by individuals posing as FDA agents. Learn how consumers face an increased risk of purchasing unsafe and ineffective drugs from websites operating outside the law.
Review Date: November 06, 2012
U.S. Food and Drug Administration
Medicare fraud contributes to the rising cost of health care for all Americans. Protect yourself and learn how to spot and report Medicare fraud.
Review Date: December 18, 2012
U.S. Department of Health and Human Services
Prescription medicines are powerful and if they are not dispensed by a trustworthy provider there could be a number of harmful results. Here are 5 important points to consider when buying medicines online.
Review Date: November 06, 2012
National Association of Boards of Pharmacy
